Effective Date: April 16, 2026

At Naz Fashion, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

1. Return Policy

You have 7 calendar days to return an item from the date you received it. To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The garment must be in its original packaging with all tags attached.

• You must provide the receipt or proof of purchase.

2. Refund Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

• Approval: If your return is approved, we will initiate a refund to your original method of payment.

• Timeline: You will receive the credit within 5–7 business days, depending on your card issuer’s policies.

• Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

3. Exchanges

If you need to exchange an item for a different size or color, please contact us within the 7-day window. Exchanges are subject to stock availability.

4. Non-Refundable Items

Certain items are not eligible for return or refund:

• Custom-made or personalized clothing.

• Items purchased during a “Final Sale” or “Clearance” event.

Contact Details

To start a return or ask a question, please contact our support team:

• Email: hello@nazfashion.in

• Phone/WhatsApp: +91 89254 92794